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Support Manager https://airtable.com/appNljWU3TWyvjzF7/shrYpK8tGB81zd7te
https://airtable.com/appNljWU3TWyvjzF7/shrYpK8tGB81zd7te
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Обязанности
— Communicate with clients via chat and email in English
— Assist clients with using the Enty platform and navigating processes: company registration, reporting, etc.
— Forward technical or legal requests to the relevant specialist teams
— Monitor the progress and deadlines of client tasks
— Improve the knowledge base and internal support processes
Требования
— Excellent English (B2+/C1), both written and spoken
— Ability to explain complex things in simple terms
— Quick to grasp new products and tools
— Responsible, attentive, and empathetic
Условия работы
— Fully remote work in a European startup
— Salary in euros
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