Support Manager https://airtable.com/appNljWU3TWyvjzF7/shrYpK8tGB81zd7te

https://airtable.com/appNljWU3TWyvjzF7/shrYpK8tGB81zd7te

Обязанности
— Communicate with clients via chat and email in English

— Assist clients with using the Enty platform and navigating processes: company registration, reporting, etc.

— Forward technical or legal requests to the relevant specialist teams

— Monitor the progress and deadlines of client tasks

— Improve the knowledge base and internal support processes

Требования
— Excellent English (B2+/C1), both written and spoken

— Ability to explain complex things in simple terms

— Quick to grasp new products and tools

— Responsible, attentive, and empathetic

Условия работы
— Fully remote work in a European startup

— Salary in euros